Independent SUBARUrepair & service center
5

Brought my 2016 Outback in on Wednesday for a diagnostic on a mysterious clunking noise that I was hearing coming from the rear. The techs put it up in the air and inspected all the mounts, pivots, bushings, etc. Brought it down, took it for a test ride ... put it back up in the air, and looked at other things, brought it down and took it for another test ride ... pulled it back into a bay and started looking at other stuff. Finally they came and got me in the waiting room, and brought me out to show me what they found. The hood was up, and I'm thinking "Oh dear god no, not the engine. Please, not the engine." So I ask them, "Engine?", and they said "Yep, engine. Come have a look." Turns out one of the engine mounting bolts had rattled and vibrated its nut off, and backed out of the mount about halfway, which was causing the clunking noise. The tech tapped the bolt back in, chased the threads with a die to clean them up, and torque on a new nut. Problem solved. Best part is when they tell me that because of the way Subaru's mounting bolts are set-up, had the bolt come completely out, the engine would have pivoted on the two side-mount bolts like a see-saw, dropping the front of the engine to the ground. If this happened at pretty much any speed, it would likely have totaled the car. So yeah ... 5 stars. I'd give them 50 if I could..

5

I am so glad I found this place. I needed some work done and wanted a more neighborly business. Clark’s Autofix is just the kind of place I was looking for. The service is quick, I’m treated with respect, and the prices are fair. The people I met are professional and very courteous.

5

Great communication and service!

5

Great services with lots of appreciation for the regular communication as to progress.

5

I drive to Salt Lake City from remote Alaska each year and am so thankful I found Clark’s. It’s been a savior. The folks here are honest, helpful in every sense, and kind. They know me and my Subaru like old pals. Can’t recommend enough.

5

By far the best auto repair business I have ever experienced (in 5 Subarus over 40 years and in 5 US states). My current Subaru Outback now has high miles, but after several chats with caring humans I trust them and my car for a peaceful vacation. Every single employee listens, cares, answers questions with the highest levels of competence and friendliness possible. I nearly bought a new car but can delay that now. I got helpful responses directly from the seasoned mechanic, manager and front desk folks. Hard to trust anyone nowadays but I trust them totally.

5

Clarks team is trustworthy, professional, and kind. Best Subaru mechanics in Utah.

5

Clark's Auto is hands down is one of the best auto repair shops I have been to. Everyone there was super friendly, very informative, did a thorough inspection of my car, and helped me find the fix to my car in a timely manner. I originally came in thinking my alternator was out but after further inspection by the team it turned out to be a lot more, some of which was a large safety concern. The team at Clark's broke down the cost with an explanation behind each repair in easy way to understand and made me feel confident in getting the repairs done. I've lived down the street from Clark's most of my life and it's amazing to know that there is still shops out there willing to lend a helping hand to their neighbors in need. I feel blessed having such a caring and compassionate shop down the street. I will definitely recommend this place to all my family and friends.

5

Once again Clark’s has gone above and beyond to repair my son’s car! It’s an older Subaru with quite a few miles on it. Every time we come in we are treated with respect and repairs are done efficiently!! I would recommend Clark’s to any Subaru owner!!

5

Although being 17, and having little experience with cars, I felt I was fully informed on the damage and options. Upon my arrival until my final decision, I was treated with excellent customer service. The employee having experienced a similar situation, spent extra time and effort to make sure I got the best deal out of my situation. Although I was alarmed at the price at first glance, the employee determined some of the repairs weren’t urgent. This showed me that the price had only been high because of the thorough examination of my vehicle. I came to Clark’s hoping to fix my car, and ended learning a whole lot more about owning a car, and who to trust.

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