After some struggling to find a good Mechanic after moving to SLC, I have had nothing but amazing experiences here. First time I came in was for an oil change and my experience was pretty standard, though they were more friendly and welcoming than normal. Second time I came in was for an emergency after being sold the wrong brake pads and rotors for my car (luckily was able to get my money back here since they saved my old parts for me upon request). The wheels nearly caught on fire coming down a canyon. They took the car in, gave it a good inspection, and found a laundry list of things wrong that I thought were other issues. They explained how I thought what I saw as leaking brake fluid was actually an issue with a separate gasket and also found an issue with one control arm in the suspension... didn't try to upsell me on replacing both control arms or replacing other suspension parts that I know are old and probably on their way too. Even though it was more than I was hoping for, they gave me an honest quote and let me get back to them after deciding what to do. They laid out options of recommended work with detailed pricing when asked but didn't push at all. When I decided to go ahead with the work, they did it and came up with a couple extra costs that Devon worked into my total quote so I didn't end up paying extra than what they originally told me. I'm just super impressed with the integrity and care they put into customer experience. Every mechanic should strive to be like this place. I'd give em 6 stars if I could!
Max, We appreciate you taking your valuable time to give us your thoughts. If there is is anything else we can do to help keep your Cherokee running and stopping smoothly let us know.
- Clarks Auto